Effective Date: August 14, 2026

Richard’s Paint NC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, protect, and share information when you contact us, request an estimate, use our services, visit our website, or communicate with us by phone, email, or text message.

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Service or project address
• Billing information
• Information related to estimates, appointments, projects, invoices, and payments
• Service and communication history
• Photos or other information you provide regarding a requested project
• Information submitted through our website, forms, phone calls, emails, or text messages

We may use your information to:

• Respond to inquiries and estimate requests
• Schedule estimates, appointments, and services
• Communicate about current or upcoming projects
• Send appointment reminders and scheduling updates
• Provide estimates, invoices, receipts, and payment-related communications
• Provide customer service and respond to questions
• Maintain business and service records
• Improve our services and customer experience
• Send service-related or promotional communications when permitted

If you provide your mobile phone number and consent to receive text messages from Richard’s Paint NC, we may send SMS messages related to your inquiry or our services.

Messages may include:

• Estimate and appointment confirmations
• Appointment reminders
• Scheduling updates
• Project and service updates
• Customer service communications
• Estimate, invoice, and payment-related notifications
• Follow-up communications
• Promotional messages when applicable and when consent has been provided

Message frequency may vary depending on your interactions with Richard’s Paint NC.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message.

For assistance, reply HELP or contact Richard’s Paint NC directly.

Consent to receive text messages is not a condition of purchasing our services.

Mobile information, including phone numbers and SMS consent information, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

We may share information with service providers only when necessary to operate our business, provide requested services, process payments, manage customer communications, or comply with legal requirements.

SMS opt-in data and consent will not be shared with third parties for unrelated marketing purposes.

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.

Access to customer information is limited to individuals and service providers who reasonably need the information to perform business-related functions.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Richard’s Paint NC may use third-party service providers to assist with business operations, including customer management, scheduling, communications, payment processing, website hosting, and other administrative services.

These providers may receive information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We do not sell customers’ personal information to third parties.

You may contact us to:

• Request access to personal information we maintain about you
• Request corrections to inaccurate information
• Request deletion of your information, when applicable
• Update your contact information
• Ask questions about how your information is used
• Opt out of SMS communications by replying STOP

Certain information may be retained when reasonably necessary for business records, legal obligations, dispute resolution, accounting, or other legitimate business purposes.

Richard’s Paint NC may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact:

Richard’s Paint NC
North Carolina, United States
Phone:336-816-5776
Email:info@richardspaintnc.com